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The Avalon Benefit Services Pledge
To provide quality service to our clients and their employees:
  • To be congenial to customers at all times and to solve their problems.
  • To pay claims accurately and according to the applicable Plan.
  • To provide timely claims service.

To specialize in programs that moderate the cost of medical care for our clients:

  • To only pay for services that are necessary and appropriate for the medical condition being treated.
  • To pay according to accepted industry standards and the lowest acceptable fee.
  • To reduce the impact of catastrophic cases by identifying potential cases early and influencing the type and cost of care given.

To produce a positive value for our clients through quality service, cost management practices and active communication.

To develop positive relationships with clients representives, such as brokers and consultants, by acting in a responsive and trustworthy manner in all activities.

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No reproduction of any images or content without written consent.
6543 Commerce Parkway, Suite M, Dublin, OH 43017
Phone: 800-310-6645    Fax: 844-328-5824